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Paul N

1 reviews | Active since Jun 2018

22 Jun 2018, 10:54

My Telkom Nightmare contiunes.....

What an awful business to deal with. I cancelled my ADSL services on the 26 April, yet I am still paying in full month-on-month. I have called the call centre 4 times and get the same response, that "They can't connect me to cancellations and will get them to action". I have received 3 automated cancellation emails, yet the services are still running as per the call centre confirmation of this.

Going to move into my third month of overpaying. At a loss of what to do! The only thing I can think of is not to pay and then I get hit with late penalties. Honestly, they are a horrible organisation. I will never recommend them for any of their services, its only a pity that I am forced to keep a landline for my complex or would have zero dealings with them

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Replies (1)
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Paul N's update05 Jul 2018, 14:12
Reviewer Update
Noleen, With all due respect this is a tick box exercise to ensure that you answered a customer. Your response means nothing to me and the reference cannot be used at any relevant department. Regards, Paul