JH
Jason H

1 reviews | Active since Feb 2017

20 Feb 2017, 13:55

My Telkom Mobile line still not switched on

<p>I have made over 8 calls to the Telkom customer support centre regarding my suspended line, payment of R5192 was made on the 25th of January and to date my line is still suspended.(Almost a month)</p> <p>This is the second Hello Peter complaint I have made as nothing was done after the first one.</p> <p>Everytime I call the support centre I am told that the Team Leader will escalate the query and that it wil be switched on within 24 hours which obviously never happens.</p> <p> </p> <p>I am expecting a credit for this line as I will prbobaly coveniently get billed come the end of this month and chances are my line will still be switched off, I am not going to be debited for something I am not receiving.</p>

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