My Telkom line suspended for ove 30 days

I was disconnected on the 12 of January 2016 debit order went through of the amount that was due on the 25 of January so I called the call centre <br> They said I should wait for 7 days I have been waiting for a month now and nothing is happening <br> <br> Today I called and spoke to the lady name Sphe who said she can't help me and transferred me to *** spoke to the lady Maemi who had no clue why I was referred to her .<br> I can't go on like this I need to have my services reconnected I have been patient enough and I feel I'm not being valued as a customer <br> <br> I need to know what to do now on the 25 they going to run a debit order on my account for my subscription but I still have no services <br> everything in my life is on stand still since i have no services i cant believe this is happening <br> i need to be assisted fast sent an email to the CEO [Email Removed] but the email is invalid <br>