1 reviews | Active since Dec 2013
my telkom line is still faulty
There is a problem on my telkom landline and Adsl. The line is very noisy and sometimes I have no service at all. My ADSL internet will also connect and disconnect frequently. Often when I am busy on the internet my ADSL connection will disconnect when I get a phonecall from someone. <br> <br> I am now tired and frustrated with telkom because I am not getting the service that I pay for. I encourage the faults department's management to go and have a look at the amount of times I reported a fault on my line this year. Here are the fault reference numbers. <br> <br> 1440CRK280115 - 28 January<br> 1215CRK170315 - 17 March<br> 1029CRK240315 - 24 March<br> 516CRK170415 - 17 April<br> 172CRK260415 - 26 April<br> <br> Telkom faults management, your repair team is wasting your time. They are costing you millions because they do not know what they are doing. Surely if they knew what they were doing my line would be working right now. <br> <br> I have my hands in my hair because of bad service and the don't care attitude I am receiving from telkom. Test the line propperly and fix my problem. I am paying for this service afterall. I did not want to complain on hello peter but you left me no other option.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107795.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107795.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
