My Telkom hell

Where do I begin. Firstly waited weeks for my number to be ported to prepaid AFTER my contract has expired. I called every single day to be told a different story. Now Telkom are refusing to port out mine and my mother numbers. I've been to numerous branches, called, tweeted and emailed with no success. Constantly being told a different story. How is it possible that Telkom can hold our numbers prisoners if our accounts are in good standing? Your call center tells me there's nothing they can do and I should just waited to be contacted.<br> <br> To add to this Telkom has decided to bill me for the month of November even though I was moved to prepaid at the end of October?! Again, told there's nothing they can do. I've spent a fortune on prepaid airtime that I will not be re-compensated for. Your Twitter team keeps promising feedback but still nothing.<br> <br> I can honestly say that this has been the WORST customer experience I have ever had.