jJ
john J

1 reviews | Active since Feb 2017

08 Feb 2017, 21:25

My Story Of How Telkom *****s Money

<p>Hi Everyone, I have recently left the country for business pursoses and before my departure I not only sent Telkom written confirmation to cancell my account, I called in and had someone go to their Gateway office with proof of my cancellation ( As I was in another country at this stage ) LAST YEAR october. I have sent NUMBEROUS emails to them to ensure they STOP debiting my account however I still am being debited for something I CANCELLED last year october. My fiance put a post on facebook about my dissapointment and fustration with Telkom and get this... wait for it ....we get told to send our CREDIT CARD DETAILS via facebook MESSANGER ***** ***** and also get told to "drop the attitude" In my view Telkom is the worst internet provider servicer in South Africa. I will NEVER recommend them to anyone even if they refund the ****** money over the past 3 months! The sadest part is they just dont give a S%%%T. If you reading this DO NOT SUPPORT TELKOM IN ANYWAY PLEASE SAVE YOURSELF THE HASSEL!</p>

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Replies (1)
Telkom
Telkom's reply10 Feb 2017, 10:56
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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