My service still has not been cancelled.

<p>I sent a cancellation request to Telkom on the 9th of August. I received confirmation that my request had been received. But, on September 15, I received a bill from them again, so clearly the request had not been processed.</p> <p> </p> <p>I posted a review on HelloPeter.com, to which they responded saying my query had been received. I then received an email asking for me to send them a copy of the cancellation request, and that my request would be processed and backdated. I rep**** immediately.</p> <p> </p> <p>Today, I received an invoice from them again, showing me being two months in arrears on my account. Thier incompetence is now affecting my credit score. </p>