EL
Ethel L
1 reviews | Active since Sept 2015
07 Sept 2015, 20:44
My service is still suspended after 14 days
The service that I as a customer have received from Telkom is really pathetic Telkom has been deducting R1500 for 3 to 4 months from my account every time I call you guys you tell me I owe you which never comes to an end and tell me I have to wait 7 to 14 days for the payment to reflect on your system before you can activate my service which is really ridiculous. Is this the way you treat your customers?I'm really disgusted with this **** service I have received so far.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Sept 2015, 21:09Hello Sandylicious,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143389.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143389.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply07 Sept 2015, 21:09
Official
Hello Sandylicious,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143389.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143389.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media