My Phone is Damage

Dear Sir/Madam<br> <br> I'm real disappointed on the way Telkom Mobile is dealing with my case. I have been referring my people to purchase they phone thru Telkom Mobile because they offer cheaper and reliable service, not until my iPhone 6 went in for repair.<br> <br> My iPhone 6, just went off and it could not switch back on. I took it to Telkom Mobile at Durban Westville (Pavilion Mall) where it was book in for repair on the 28/08/2015.<br> <br> The on the 07/09/2015 I received an SMS with Ref No: TRL006527 saying my iPhone 6 is out of warranty and has been quoted for R4 741.91 incl VAT to repair it.<br> <br> This was real stranger because I bought the phone on 13/02/2015, I then went to the branch to query this. The branch confirm that the phone was bought on the 13/02/2015, then I was tool that they will send the repair center an e-mail notifying them that the phone is still on warranty.<br> <br> Now there is a problem my phone screen is damage, the repair center is saying it was delivered damage and the store is saying we send it not damage.<br> <br> So what to do now as a customer on this, please can you help me to get this issue resolved.<br> <br> I'm going to pay for the second month now without my phone.