My number was cancelled by Telkom Mobile

I recently got employed at a estate agent and the company had a contract with Telkom Mobile , so all our numbers were ported through to Telkom mobile . Subsequently the company has parted ways with Telkom Mobile and a request was made for the numbers to be released from Telkom Mobile , so that we could go to alternative network providers. Telkom has thus cancelled my number completely and i am not able to port to any network and you guys seem not to know how to get my number back. I need the number back because all my business were conducted with that number. I have been calling the call centre for some assistance and no one can help me , Zayd Abrahams is the contact person who I have been dealing with. This issue has been going on for 3 months now and I need it resolved ASAP.