my number not activated

I got a cellphone upgrade via selldirect (didn't even know it's another company because the lady who called said she's calling from telkom head office) only found out after the phone was delivered late.<br> <br> Got it on Friday and my number is still not activated. Called Telkom yesterday and they got me through to some lady who promised it will be done in 24hrs. 24hrs has passed my number is still not activated on the new sim card.<br> <br> I need this number to be activated on the new phone asap! Aaaaah Telkom to think I've been recommending you to so many people. I'm so disappointed with your service.<br> <br> Now I call and they tell me their system is down due to an upgrade. You didn't even bother to inform us. Oh well I give up. You don't care about us. Very inconsiderate. :-( :,(