My Number is not active after 3 weeks of waiting

Item: Telkom
Rating: 2
Author: Tebogo M

Hi<br> <br> I took a new contract over 3 weeks ago and i was told i will use my 8ta prepaid number will be converted into a contract.I have been waiting since mid Jan,its been over 3 weeks now.I am told this morning my number is active but when i call is still off.

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Replies (1)

Telkom's replyOfficial

03 Feb 2015, 15:22

Hello ngwanadira,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM85501.

We apologise for any inconvenience caused.

Regards,
Moenieb Johaadien.
Telkom Social Media Team.

Telkom's reply03 Feb 2015, 15:22

Official