my number disconnected even after making payment

On Monday the 11th of May I made a payment of R900 towards my monthly bill. My number got suspended 3 days later due to non-payment and an amount of R1550-00 was further deducted from my bank account. So I called the call center, which firstly they cut my call after spending 20 minutes on the phone for them to attend to my call, then when I finally got Sive to answer my call she was so rude then referred me to the manager with the same name who did not help after over 40 minutes with them. My entire morning with useless service from the damn call center and my number is still suspended even though they deducted money from my account and after my payment. just reconnect my number!!!