My November invoice

<p>I logged a dispute via my Telom account on the 6th November 2016 ( ********** 6), and up until now I have received no feedback and when checking the status i see it says closed. How is that possible when no one even bothered to call or even email me the outcome and the final invoice.</p> <p>As you can see something ********** happened and I have the case number and email confirmation that the contract had been closed, so why has the account not been updated???? Do you people not communicate within the releveant departments?? I want my updated invoice and I expect the correct amount to go off this week, if not then i will reverse the debit order AND take further action!!!</p> <p>I am tired of always having issues with you people and you drag your feet when it has to be resolved</p>