LK
Liese K
1 reviews | Active since Aug 2015
30 Sept 2015, 17:57
My mother died!
Dear Telkom: Eric. Ref sm136238.<br> <br> I am horrified. It is now 30 September. You responded same day as I lodged my complaint: 19 August.<br> On 28 July I requested CANCELLATION of landline due to DEATH.<br> <br> On 22 Sept I received an SMS from Telkom: ... your telephone service ... is now suspended ...<br> <br> Is this how you do business? If you want the outstanding amount you claim my Mother owes you, please send the account to Heaven.<br> <br> I rest my case Eric.<br> Don't even bother to respond. I'm not wasting any further time with Telkom.
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Telkom's replyOfficial
30 Sept 2015, 19:07Hello liesekopke,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply30 Sept 2015, 19:07
Official
Hello liesekopke,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team