My mom's phone

<p>A month ago my mom moved from her home to an old age home. We informed Telkom of the address change. They came to do the necessary, that was the easy part. In the beginning she could phone out, but if you dial the number the goast voice says "This number does not exist" Since the very first time this has happened I reported it almost on a daily basis. Twice technicians came, said the problem was fixed, but low and behold, the problem is still with us. After the last technician's visit the line is now completely dead, she cannot phone out at all. At the age of 91 she is not comfortable in using a cell phone and I need to get hold of her as anything can happen and I will be none the wizer. </p> <p>I really do not know what to do next. The service is shocking and then they still have the cheek of sending you an sms to rate their service WHAT SERVICE!!!!!!!!!!!</p>