My misery with Telkom continues

<p>Fifth day is gone and my misery with Telkom SA continues</p> <p> </p> <p>Telkom SA 3rd level of escalation failed to fix my internet connection after 5 days of ZERO internet connection.</p> <p> </p> <p>i've been complaining by calls, emails & Hello Peter for a week now and yet nothing changed!!! all i get is a reply by sms saying we are sorry and working on your issue.</p> <p> </p> <p>The lack of customer focus is unbelievable!!!</p> <p> </p> <p>Any one knows how to escalate further??</p>