my line has been out of order for 2 months nw

My line has been offline nw for 2 months iv phoned telkom over literally over 50 times spending 1 hour on each call with no help but hearing the same stupid excuse over and over again \we working on it"like I'm speaking to a broken record dealing with *********** people I run my business from my telkom line and God knows how much business I have lost due to this and the amount of calls I have made using my cellphone and they still got a nerve to charge me monthly service charge for not even using there service telkom you such can you please sort my line out *** y amod """