My internet has not worked for 4 months

<p>I have phoned telkom more than 20 times in the last 4 months logging the same problem each time, I have had 4 on site technitians and told there have been more than 10 from their side.</p> <p>The problem has never been fixed.</p> <p>Worse yet a "supervisor" told me to hold for a half and hour followed by disconnecting my call!!</p> <p>There is no fibre option in our area!!</p>