My horror experience with Telkom

the site agents came to our Office park selling WiFi for 100 rand a month for 15 GP.

1. I will pay R100 for 5 GP day and 10 GP at night 2. I can make calls for free with the data SIM card 3. I can stop it whenever I want to, if I couldn’t pay for couple of months 4. There are no hidden costs 5. I can buy more data if mine depleted before 31st.

I found out the hard way...

1. The calls are charged and one guy I called to ask why R598.00 was debated from my account said per minute I am on the call it’s R13.00

2. The is a limite but it am automatically increases. without informing me,

3. I called in more than 4 times, one lady hanged the call, after she would talk her friends while we on the line

Another hanged up while I asked her who increased the credit limit and what will be done after I was miss informed ?

4. In January R289.00 was taken from my account and February R598.00 and on the 3rd of March got an invoice stating R889.00 will be debated from my account. Even before I used the dam WiFi.

I went to Fourways Store today and they also can not help me and I was left dry and very ****ed. I asked to speak with their senior but nothing happened and did not even talk to their senior.

I used to like this Network but their services, agents and lack of information to its clients shows that they don’t care about us