MB
Mike B
1 reviews | Active since Feb 2016
15 Feb 2016, 10:48
My fault has not been resolved since End January
My fault number is Reference number is: 844CRK020216 <br> <br> I have tried calling you and I hold for over 2 hours and no answer.I have tried your live chat no one answers back after 8 hours.<br> My land line is dead and so is my ADSL but yet you still take money from me.I am my wits end.<br> <br> This is outstanding since 2/2/2016<br> <br> Please reply by today or I will take further action.
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Telkom's replyOfficial
17 Feb 2016, 08:25Hello mikebecker,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply17 Feb 2016, 08:25
Official
Hello mikebecker,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team