1 reviews | Active since Mar 2016
My data started running out fast few days ago
I don't top up data normally, this month I run out off data and had to purchase 2 Gigs on the 19th and on the 26th.<br> I monitored my data and saw that is running out very fast, i cleaned my Mac and browser and connected without anything opened, still data was running out fast. Tried calling 180 several times without luck. Then today I opened a chart with Busisiwe and she was not help full asked her for a call back as my data was running out and she went on asking questions, final got a call from her and she transferred me to Nomalanga in data section. I told her what is happening and all the steps I took to find out what the issue is but she told me something is running on my system I told her I used two systems and even re-installed one and the issue is still persisting, she told me she can't do anything from her side. I then asked her what should I do and she placed me on hold for more that 15 Min and she hangup on me. I need my issue looked at and resolved as I need this connection to work and I can't keep on buying data that I'm not using. The last netstat I run showed 12 connections and local address was 8ta-147-63-14.te with different ports. I also will like my money back.
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This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217592
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217592
Regards
Luleka
Telkom Social Media Team
