My data line have been suspended because Telkom didn't debit their money by the due date.

<p>My data line have been suspended because Telkom didn't debit their money by the due date. I can't now write or submit my assignment because of their pathetic service. I have funds available from the beggining of the month and now Telkom didn't run debit on the 15th of July. Worst thing is that on the 5th I called to find out how much is needed in my account for debit and the lady even escalated to make sure debit run through well. I got a ref " ********** 5". Now that my line is suspended I called again to find out what't wrong and the lady said she don't know what is happening. She asked me to email her bank statement so she can confirm Telkom didn't attempt to debit and guess what. No debit. She then escalated giving a new ref number " ********** 0". This was yesterday. Now I have to wait for 72 hours for my query to be attended to and my line is suspended still. Hai noo I rest my case. No one can Open my line and run the fu...ken debit as funds is available.</p>