1 reviews | Active since May 2012
My dailup was faster!
367crk131214<br> <br> my download speed is currently slower than my upload speed, I cannot use the internet regardless of what isp I use.<br> <br> my intended use was for gaming but you can imagine a ping time to my closest test site (Randburg) is 500ms never mind the response times overseas for gaming services <br> <br> I think its amusing how Telkom advertise \super fast internet"I wonder if new customers know what they are getting them self into<br> <br> I am going to stop payment on this line if the fault is not restored!!! I don't think its unfair I have given more than enough time for Telkom to repair and restore service if I work out how much money I have lost to Telkom my payment alone is R500+ pm and the line has been faulty for 6 months = R3000<br> <br> I am unable to do any on this line while the Telkom friends and family who's lines were upgraded enjoy fast internet due to them using the normal paying customers bandwidth <br> <br> you insist the problem is capacity"
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109634.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109634.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
