LD
Lesego D

1 reviews | Active since Jul 2013

31 May 2020, 12:55

My contract is cancelled, Stop billing me!

My contract expired in Feb and I’m still being billed. I went to the store to cancel it in January to accommodate the 30 day cancellation notice, the branch staff said that would mean I would pay my last bill in Feb but I’ve been billed ever since, I tried disputing via FNB and logged cases on their app but they continue billing me. My router hasn’t been working since end of Feb even though I asked that they convert it to prepaid. I have a confirmation of cancellation from Jan already

0
Replies (0)