1 reviews | Active since Mar 2009
My business land line not working from monday
Dear all,<br> I started having problems with my ADSL since 10 December last year, i have reported it and Mweb reported it as well.<br> Finally a technician arrived on the 11 of Jan 2016, but not sorting the problem.<br> Again on the 13 Jan 2016 another Technician arriverd and after a few checks told me that that is a problem with the underground cable.<br> On monday the 25 i reported the problem again because the phone is not working at all.<br> later that day i received a call from a Telkom gentlemen asking me why i reported a fault when i answer theyr<br> sms with a W which is false. <br> i dont Know how i am going to pay my bills without a land line and without internet!!!<br> Can someone help, PLEASEeeese.<br> <br> regards<br> Angelo
Thank you for making contact with us via and taking my call.
As discussed, the escalation reference generated is as follows: REF NO : 7979. We await feedback from the assigner in regard to a possible ETA. Please be assured further available updates will be relayed as soon as possible.
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Kind Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us via and taking my call.
As discussed, the escalation reference generated is as follows: REF NO : 7979. We await feedback from the assigner in regard to a possible ETA. Please be assured further available updates will be relayed as soon as possible.
***
Kind Regards
Keagan
Telkom Social Media Team