My Business is disrupted - TELKOM BAD SERVICE !!!

I have telkom business ADSL line and telephone line which has been been down since last week of July 2017. I have logged the fault many times but I have been told that it will be fixed, but till today its not fixed. Last month I receive a sms : "Dear Customer, due to repeated cable incidents in your area, Telkom has decided to offer you an alternative solution. Details will be shared shortly. ". Everytime I phone them I receive this response that they are working on alternate solution and details will be shared shortly. Its been 3 months without telephone and ADSL. Telkom Very Bad Service!!!!