1 reviews | Active since Aug 2015
My business is being disrupted. Phone line down
28/07/15 <br> Sms recieved: Your fault is in hand with our technical repair division. <br> <br> 03/08/15<br> Sms recieved: Your fault was restored. (No it wasn't)<br> <br> 11/08/15<br> Fault reported again. Sms recieved: Telkom will endeavour to resolve the problem<br> <br> 13/08/15<br> Sms recieved: Your fault is in hand with our technical repair division<br> <br> 17/08/15<br> Sms recieved: Dear Customer, due to repeated cable incidents in your area, Telkom has decided to offer you an alternative solution. Details will be shared shortly.<br> <br> 18/08/15<br> Sms recieved: Telkom is aware of a cable related fault on your line. We are investigating all available options to restore your service. Your reference number is..<br> <br> 21/08/15<br> Sms Recieved: Telkom has concluded its investigations. The cable in your area will be replaced and the restoration of your service is targeted for 2015/08/23<br> <br> 25/08/15<br> Sms Recieved: Telkom has concluded its investigations. The cable in your area will be replaced and the restoration of your service is targeted for 2015/08/26<br> <br> 26/08/15<br> Sms recieved: Dear Customer, due to repeated cable incidents in your area, Telkom has decided to offer you an alternative solution. Details will be shared shortly<br> <br> The rest cant fit...
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM139392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM139392.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
