My billing issue

<p>I was on a month-to-month contract with Telkom, which i had cancelled within the 21 working days grace period at the end of March, cancellation form signed and emailed to the address provided on the site. I knew i would have to wait for the cancellation to be processed but nothing was done, and when i called into the call centre none of the consultants could assist, all quoting "billing will have to process the query", i know i would receive my last bill on the 1st of May 2017 for the month of April. Law and behold i got a secondary bill from Telkom on the 1st of June.</p> <p>I then called in where another case was logged and the original email sent to the consultant, every day I followed up and no resolve, until this day I have been querying this and no one is willing to assist. I have been more than patient with Telkom and their utterly poor service. Telkom does not seem to care about their customers at all.</p>