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Phumela M

1 reviews | Active since Oct 2015

16 Mar 2016, 17:55

My bill is always overcharged

Hello Peter,<br> <br> My telkom bill is always overcharged with late payments while i pay my bill on time. Now Telkom decided to send me an sms to tell me how much i owe, while in actual fact i dont owe them nothing. Theres just someone who decides to put extra few rands on my bill. This may work for someone who doesnt pay too much attention on their bills. unfortunately I check every little amount. I even get threats that my services will be terminated.<br> <br> and when i call them it takes ages to go through.

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Replies (1)
Telkom
Telkom's reply16 Mar 2016, 20:04
Official
Hello Loyal#7,

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is SM214088
Regards
Hilary
Telkom Social Media Team