MY BIGGEST REGRET SIGNING UP WITH TELKOM

I LOGGED A COMPLAINT AND TILL THIS DAY NO ONE FROM TELKOM HAS HAD THE DECENCY TO ATTEND TO IT! MY QUERY STILL HAS NOT BEEN RESOLVED INSTEAD YOU GUYS TRIED TO DEDUCT A DEBIT ORDER FOR THE FULL AMOUNT THAT WAS SUPPOSED TO BE DEDUCTED IN MARCH!! I SWEAR I WILL TAKE THIS FURTHER IF IN APRIL YOU DOUBLE DEBIT ME FOR YOUR ERROR THAT YOU WERE SUPPOSED TO FIX!! NO HAS EVEN APOLOGISED FOR THE VERY BAD EXPERIENCE I HAD WHEN I CALLED YOUR CONTACT CENTER, WHICH LEADS ME TO BELIEVE THAT YOU THINK NOTHING OF YOUR CUSTOMERS! I HAVE EVER SO SORRY I TOOK THIS F*#CKN CONTRACT WITH TELKOM BECAUSE ALL I HAVE RECEIVED IS BAD CUSTOMER SERVICE! WHEN WILL YOU BE SORTING OUT MY ACCOUNT????? AND MY PROFILE SOMEONE WITH A BRAIN PLEASE GET BACK TO ME!! I NEED SOMEONE TO MAKE CONTACT WITH ME TELEPHONICALLY AND I WANT A WRITTEN APOLOGY FOR MESSING WITH MY PROFILE AND WASTING MY TIME!!