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Buti S

1 reviews | Active since Jan 2017

16 Mar 2018, 06:10

My biggest regret is Telkom

I regret the day I opened my Telkom account, I mean from ********** transaction that they allow to happen as a result of their flawed security process to inflated invoices, I honestly cannot keep up. How much incompetence do customers out there have to face ?

0
Replies (4)
Telkom
Telkom's reply09 Apr 2018, 13:07
Official

Hi Butisempe

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

BS
Buti S's update28 May 2018, 12:27
Reviewer Update
From the 09/04/2018 untill now i still have no form of feedback from Telkom. This has to be the worst telecoms company in the entire world. How do you make promises that you cant keep , a simple call is all it takes to be honest. You people make me sick i honestly cant believe such a simple contract can turn into something so unbearable. This company is literally ****ed and just useless, from being placed on hold for more than an hour after being a victim of ***** to waiting more than a month for a simple call back, you go to the store they just hand over the phone to you and no one knows anything and the managers are not even interested. Garreth please call me back before close of business today ....
BS
Buti S's update14 Jun 2018, 12:28
Reviewer Update
I requested for a call back Launa, A VERY SIMPLE REQUEST 071 868 O186
BS
Buti S's update14 Jun 2018, 13:08
Reviewer Update
Lets see how long this will take.