ST
Sevi T

1 reviews | Active since Dec 2017

14 Dec 2017, 20:19

My ADSL internet

My internet is playing up for 9 weeks now! They are doing nothing about it. I phone every day and they say they have written URGENT but nothing is being done about it. Can anyone help me. Give me a direct number other than 10210 option 1. Thank you

0
Replies (3)
Telkom
Telkom's reply01 Jan 2018, 08:54
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply02 Jan 2018, 11:02
Official

Hi :)

I called your cell earlier but, you were unfortunately not available.

There are no results found on the system, when searching for your ID number. Please could you provide the affected telephone number. I'll have the service interrogated as soon as we have it.

Kind regards

Terrick

Telkom Social Media Team

Best regards,

ST
Sevi T's update02 Jan 2018, 13:09
Reviewer Update
I left for overseas again. No one called me. I’ve provided a cell number while I was there talking to your uns****ed staff.