My adsl has been restricted because of fibre

<p>Telkom was lying to me for the past 4 weeks. Saying the is nothing wrong south my line. When I wanted to change to another service provider they said my line has been restricted for fibre. I have been asking for fibre for 3 months and nothing seemed to have come if it. Now I need that restriction removed off my line so I can go ahead and get another provider. I have also now canseled my adsl with telkom via an email and a phone call and still no comunicatuon. Please I need this restriction removed ASAP!!!!</p>