My account was suspended for non payment after we had a disagreement

My account was suspended for non payment after we had a disagreement. I have paid them on Wednesday the 20th October, it took 2days to reflect which is now done. But Telkom wouldn't activate my number. They are telling me to wait for another 24 hours which I don't understand because as soon as payment clears, so should services be activated. Different consultants have own different explanations. Talking of total ***********. This matter has been escalated 4 times with no positive feedback!