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pheladi.tjale pheladi.tjale

1 reviews | Active since Oct 2016

29 Oct 2016, 05:53

My account was paid up and I still had a debit order going from my account

<p>I had a cellphone account with Telekom. Mobile number ********** . The contract was cancelled and handed over to collectors. Who never called to make payment arrangements with me but they just debited money from my account. I did not bother about that cause I just wanted the account to be settled. The account was paid up in two months. This month's I had a needs of R 1390 going off my account. And the account was paid up I communicated with Telekom during the week to confirm that. I was charged by my bank for the debit order and if I reverse it I will still incur more bank charges. And who knows if another Needs will still go through?</p>

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Replies (1)
Telkom
Telkom's reply03 Nov 2016, 14:36
Official

Good day.

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Collections Department and feedback will follow.

Case ***9.

We apologize for any inconvenience caused.

Regards

William

Telkom Social Media Team