My account of Telkom is suspended

In January 2026 I revised my debit order and I paid again the amount in February 17 manually of R441 and my line was suspended but I called Telkom again I spoke to one of the lady didn’t ask for the name and she said I must pay R390 which I paid at Woolworths shop on the 19 of February 2026 ,again on the 25 of February 2026 they deducted 325 and the whole amount I was owing of R1091 was paid up,but to my surprised now my line is suspended and I spoke to Nkosi Tama and Ntombi Dotynei but they said my line will only be opened after 7 - 10 working days but I don’t owe them anything and they are not helping me to open the account while I don’t owe them anything.i even called the collectors but he just hanged up on me when I tried to ask his name because I told them I’m talking them to hello Peter ,how can my line be suspended while I Dnt owe them anything .my number is ***