LH
Linda H
1 reviews | Active since May 2010
12 Apr 2016, 14:08
My Account is wrong
In Feb 2015 I changed my cellphone number on my contract. I did NOT take out a new contract. I have logged several calls to try and resolve this. Telkom closes my query without any attempt to contact me and explain. <br> The last queries I logged were *** on 14 March and ***7. I phoned again on Wednesday and no luck - they closed my query 2 days later sending an sms to say they are working on my query and in the same minute we tried to contact you and you were unreachable. I phoned again and said that i was NEVER called. It is impossible to get anything done at Telkom without logging it on Hello Peter.
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Replies (3)0
Replies (3)
Telkom's replyOfficial
12 Apr 2016, 15:58Hello lindaholtz,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222820
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222820
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply12 Apr 2016, 15:58
Official
Hello lindaholtz,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222820
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222820
Regards
Luleka
Telkom Social Media Team
Best regards,
LH
Linda H's updateReviewer Update
16 May 2016, 08:31I have not received any feedback! I cannot believe this.
LH
Linda H's update16 May 2016, 08:31
Reviewer Update
I have not received any feedback! I cannot believe this.
LH
Linda H's updateReviewer Update
01 Jul 2016, 09:43Absolutely horrible. No feedback!
LH
Linda H's update01 Jul 2016, 09:43
Reviewer Update
Absolutely horrible. No feedback!