My account is still being debited - with no contract CASE ***5

<p>I cancelled a month to month agreement with telkom in September due to the very bad signal. I had to restart the router approximately 10 times a day. Not being on a contract (I have NEVER signed a contract and TELKOM cant even supply me with a signed one either) i tried to cancel it but to no avail. Since last year September my account is still being debited. After trying to cancel numerously with Bianca Debo, she informed me that she cannot cancel this service because I signed a contract! I have never signed a contract and they cant even provide me a copy of this so called contract! THEY decided to close the case because they couldnt get hold of me (absolute lies, my phone is on 24/7) I had to call in again and I was given a new case number. Please assist? They are *****ing money from me from a service I dont even use and I never signed a contract for it! I am reversing the debit orders!</p> <p>OLD CASE NUMBER: ********** 9</p> <p>NEW CASE NUMBER: ********** 5</p> <p>I will go and seek legal advice - and I will claim the cost from them if I have to go to this extreme!</p>