My Account Handed Over ********ly

I opened an account in 2011 August but later cancelled it. I was owing about R900 at a time and went on to pay it. This year in 2015 I got a call from Telkom Mobile stating that i owed them about R900 plus another amount which was about R815. They said the R900 was for the 2011 contract while the R815 was for the renewed contract which was renewed on 28-10-2013. <br> Again I paid the R900 and something for the 2011 contract to clean my name from bad credit but told them i did not renew any contract with them of which I was told to go and make an affidavit on the 23-04-2015. I went to the police and gotten an affidavit and a case was logged.<br> To my surprise, I got an email last week from Debt-IN advising me that Telkom has handed my account because i am R2051.75.<br> I went to the branch today(22-06-2015) and the lady told me my case(logged on 23-04-2015) has not been attended. I asked what the turnaround time is and she confirmed that it's 72 hours.<br> I am sitting here with a possible bad credit for an account i paid twice already while someone is sitting and earning salary every months for work they are not doing? This is disgusting and you are contributing to wrong credit stats in SA<br> <br>