My Account

I logged a complaint on hellopeter on the 22 Feb 2016 and like I knew it would happen 8ta does not come back to a person it is as if there is no Top Management working there. They cannot even call a person back after all the calls that I logged. They send a ref number SM203650 that is as far as it goes. I have once again being billed for add on internet for R349 which I did not give permission for them to do and it seems as though everyone you call there does not understand. And sending emails and reports you still do not get replies for 8ta. I am very disgusted with the service and I see by all the complaints I am not the only one. When is 8ta going to reply and talk to there clients, they quick to take our money. I still want answers why they took R988.66 out my banking account when the previous day I got an sms saying my bank will be deducted by R340 in 2 days yet the next day the take R988.66 that is theft. I do not want add on data. I want that credited from my account. I want to speak to someone HIGH UP i want answers. The public must know what 8ta does to them they are not helpful at the call centre all they is someone will get back to you. That is a BIG LIE!!!!