My 3 Accounts suspended even thou payment is up

I made to Telkom via Bank as the Debit did not occur due insufficient fund in my bank. On Monday the 9th, and sent proof, later that day I was told my account was un-suspended. Afternoon on Monday I realized that the account was still on suspension state. I called the call center number, and told the acccount was not suspended, but still I could not connect to Internet. I called again yesterday, Tuesday the 10th, and was told my account was not suspended, but still could not access Internet. Today the 11th I called again, but I have been told same story. I ended going to Telkom Shop in Centurion, after waiting for almost an hour I was told that my account is suspended. I have not been able to access Internet to do my work since Monday after I made payment. This is really devastating.