Mweb/Telkom Pathetic client service problem solvin

wow where to start we took a contract with you on 26/8/2015 service suddenly stopped on 13/09/2015 <br> first call logged 17/9/2015 told 7-10 day, fine 2/10/2015 call again ooooo nothing has been done they will escalate, 5/10/2015 call again same story ooo nothing has been doe they will escalate.8/10/2015 morning 8:45 and afternoon 15:02 same story....9/10/2015 morning 9:16 afternoon 14:13 same story<br> <br> what do I need to do to get this sorted out this is not acceptable anymore, no pride in client services no ownership no one cares how do a company such as yourself keep afloat if this is how you treat your clients.....<br> <br> I have no been off longer than I have been on and you expect me to pay my account at the end of the month... <br> <br> think again.<br> <br> I want this sorted asap