Mweb and Telkom - Ultimate Ping Pong

This is my latest discussion with MWEB and TELKOM. (I'll spare you the dozens of emails.) But you should get the idea.

Good day Nawaal, Mary, Martha, Danielle, and whoever else is sharing a brain today.

Clearly I'm speaking to a new MWEB consultant AGAIN who has no idea how long this issue has dragged on. And probably could care less

So let me recap for you:

For your summary: 1. I cancelled my entire MWEB package last year as I immigrated. 2. As part of your duty as my provider to inform Telkom that the line was now closed, you did nothing. 3. So I contacted Telkom myself anyway. 4. I then cancelled the contract with Telkom knowing that MWEB would fail to do it correctly 5. MWEB passed me back to Telkom (naturally) 6. Then Telkom requested AN MWEB OFFICIAL TO CONFIRM CANCELLATION OF THE LINE 7. Mweb requested me to produce an original document where I cancelled Telkom myself. 8. I have duly sent this signed PDF to you several times. 9. You are now telling me to contact Telkom myself again. 10. Are you people unable to read or just stupid?

With thanks, Adam