Must be nice to be the sole supplier!

Being the sole supplier of ADSL service in our area, Customer Service is certainly not of any concern to Telkom. Your monthly subscriptions are eagerly collected every month, but service delivery is merely empty promises and a non functional fault reporting system created by Telkom to LOL at customer issues reported. <br> <br> Having experience an extremely unclear phone line and ADSL speeds that would put the old dial up system to shame, I logged a fault (again) with Telkom online (calling 10210 is a joke - 2 hour + waiting time to speak to some neanderthal that do not understand english) reference 1088CRK200415. Tech followed up with a phone call, promising to be on the premises within a few hours. All we did receive was an SMS claiming the fault was restored and the fault is closed!!! WOW, just plain WOW! Logged a new fault - ref 902CRK220415 and was told \I am sorry Sir