Multisim still not activated. ****py service from Telkom galleria in toti

I visited the Telkom galleria store in toti today for the 3rd time. Today I was there just before 11am .Nonhlanla Ndlovo was assisting me. I needed a multi sim but she said the system was slow. She kept on processing on the system, eventually asked my bank statement, because I was not fast enough, she told me to take a seat so she can help someone else. I did not as I did not want to to wait my turn again as Telkom always take long with any matters. Eventually after I signed she said the system is too slow and she will process it and call me . Before I left te centre I went to her at 12 52pm and asked her when will she do it, she said later. I asked for the shop number, she said it's useless as nobody answers the store phone ,this is true because I tried calling 5 times just now, nobody answers.

She gave me her Whatsapp number . I called her and I also whatsapped called her ma y times but she is not answering. It's now 3 21pm and still my multisim is not activated. It's ridiculous that I have already went 3 times for a multisim but was not successful. Petrol is not free nor is airtime .

Service is always ridiculous and ****py at that store. The whole time she was telling me take seat,let me help Someone else. And so I must wait another hour for her to finish with that person to help me. It's unfair , as I waited my time and so must every one else.she didn't finish with me but is jumping to tend to someone else .

Now how long must I wait for my multisim to be activated??

The next trip to Telkom for this multisim, Telkom must compensate me for my petrol and taking time off from work to sort this ****. Waiting in the long queues. I mean monetary compensation.

As this would be my 4th time,!