Multiple payments deducted
Telkom deducted my balance that didn't go through (my fault) Then continued to deduct R790 and R605 and R399 Then R1500 Then I paid 790 again and sent proof of payment. Taking note this has been ongoing for 2 months now.. How? And why? I called to pay the balance.. Now I have to take statements to the store which is always busy.. After this I am going to cancel ALL 3 my accounts with them. I can't go on like this.
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Replies (2)
Telkom's replyOfficial
12 Dec 2017, 12:45Hello jandre-steffin-strydom
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply12 Dec 2017, 12:45
Official
Hello jandre-steffin-strydom
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
04 Jan 2018, 16:30Hi jandre-steffin-strydom,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly note your account is up to date the amount due is R249.00 for the current month.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Telkom's reply04 Jan 2018, 16:30
Official
Hi jandre-steffin-strydom,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly note your account is up to date the amount due is R249.00 for the current month.
Regards
Caroline
Telkom Social Media Team.
Best regards,