MSI Laptops not available from Telkom

Telkom continues to advertise MSI laptops that are not in stock on their website. I have placed 3 orders online and called and emailed 10213 and nobody can tell me when stock will be available. I have been waiting for the stock since the 6th of March 2022 and today I was told there is no record of any orders. All mails from 10213 I get are canned messages and nobody is escalating my queries to a manager to give me an eta on when my order will be fullfilled.