Mrs S Vermeulen

I have tried to cancel my Telkom line from June 2018. After threatening to report them I finally received a reference number end of October to cancel with an email to say I have to do it over the net. Just tried again for probably the 9th time with no success as the online system is not working. I just found out that Telkom blacklisted me for refusing to pay any more bills. I have proof of my attempt as well as a video clip taken today where I am trying to cancel online. I am beyond frustrated and are going to follow every social media way as well as any complaints board to raise my issue and to raise awareness to caution users to think twice before entering into any contract with Telkom.