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Dimakatso S

1 reviews | Active since Sept 2018

11 Sept 2018, 10:53

Mrs

Hi

I activated my landline a few months ago and around May my piece job ended and i couldnt afford to pay and my landline was suspended around July already but my bill is pilling up. When i call them to cancel it and stop charging me as i'm paying i'm being charged for services i do not use they told me that they cant until i paid the R1100 i owe. Now my argument is the following: 1. I dint sign any contract. 2. I'm being charged for services i do not use. 3. If they dont cancel it now few months to come it will be a few thousands if i cant afford 1 thousand how will i pay a few thousands? 4. Please help

0
Replies (4)
Telkom
Telkom's reply13 Sept 2018, 15:03
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team

Best regards,

DS
Dimakatso S's update13 Sept 2018, 16:41
Reviewer Update
Thank you for responding, i have been sending you emails on your website even your facebook page a lady by the name of Lebo responded and said she will make a follow up my worry is its almost end of the month...my bill is going to pill up for something that i'm not even using and as it is its too much for me. Please sort this out SAP. Thanks
DS
Dimakatso S's update25 Oct 2018, 16:44
Reviewer Update
Hi Your task team still investigating? While my bill still pilling up? Its over a month now,
DS
Dimakatso S's update26 Oct 2018, 15:42
Reviewer Update
Hi.. I bought 2 gig round about 12:00 by 13:30 it was depleted, how is that possible hence i never downloaded anything. Are you now going about like other network i know that *****s peoples data? When do you people stop mara??????